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FAQ
Perguntas frequentes
Shopping & Orders
If you receive a defective or damaged item, please contact us within 30 days of delivery at prjuliocesaradv@gmail.com with your order number and a photo of the issue. We will arrange a replacement or full refund at no cost to you. For change-of-mind returns, items must be unused and in their original packaging, and the customer is responsible for return shipping costs.
We are happy to help! You can reach us by email at prjuliocesaradv@gmail.com. We aim to respond within 1 to 2 business days. You can also visit us at: Rua Curitiba, 545, Sl 1024, Centro, Belo Horizonte, MG, CEP 31070-170, Brazil. Connect with us on Facebook: https://www.facebook.com/profile.php?id=61594271279888
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